FAQ’s2018-07-09T05:41:38+00:00

Questions?

Ask us for queries not listed here.

We understand that website owners usually do not have much inkling about what goes behind creating and working of a website. WordPress is the most popular means of developing a website but any problems related to it will be difficult for you to solve. You have to take the help of the professionals. We provide you those services at a flat rate of $59 for unlimited supported. Whenever you face a problem with your WordPress website, just send us an email and we will take care of the rest. While you take care of your business, we take care of your website.

We are there round the clock to provide unconditional support to our clients. We usually complete client requests within 12 hours, Monday to Friday. However, if there is any requirement beyond our working/business hours, we go beyond it and serve our clients even if that means working over the weekend.

Our turnaround time is 12 hours. However, if the task is not completed within that time frame, it will be completed within the next 12 hours for sure. If a task is to be completed over the weekend, we will do it if it is very urgent.

By small tasks we mean all those tasks that can be completed within half an hour. Anything that needs time and services beyond that would be categorized as a complex task and outside our scope of services. In such cases, you will have to take the services of a professional WordPress developer.

We are here to help you complete your small tasks. You can simply send your list of small tasks via an email and our team will help you out. However, we request you to send the tasks one at a time and in separate mails so that they are handled properly.

Sorry, our services are not for building new sites. We offer services to the existing websites only and that too related to the working of the website. However, if you require a few changes or a simple facelift, we can help. You can send in the details via an email and we will cater to your requirements.

We mostly deal with WordPress sites. However, if you have a website made on another platform such as blogger or wix and you want to migrate to WordPress, we can help.

No, we do not have any contract signing. You do not have to pay any setup or cancellation fees. You can take our monthly/annually service as per the plans that you choose and you will be billed accordingly.

CHOOSE A PLAN THAT SUITS YOU