Privacy Policy

WPFixs.com (“we”, “our”, or “us”) operates the website https://www.wpfixs.com (the “Site”). By using this website or purchasing our products or services, you agree to the policies outlined below.

We respect your privacy and are committed to protecting your personal data. When you visit WPFixs.com, we may collect certain information such as your name, email address, IP address, and browsing behavior to enhance your experience.

What We Collect:

  • Information you provide during checkout or when contacting us.

  • Technical data such as browser type, device, and operating system.

  • Usage data about how you interact with our website.

How We Use Your Information:

  • To process your orders and payments.

  • To provide product updates or support.

  • To improve website functionality and user experience.

  • To send promotional emails (you may opt-out at any time).

We do not sell, trade, or rent your personal data to third parties.


Refund Policy

At WPFixs.com, we are committed to customer satisfaction and transparency. Please review the following guidelines carefully regarding payments and refunds.

Refund Eligibility

We offer refunds or replacements under certain conditions to ensure a positive experience:

You are eligible for a full refund or product replacement if:

  • The purchased product (e.g., plugin or theme) does not work as described.

  • Our support team fails to resolve the issue within five (5) business days of your request.

To request a refund, you must:

  • Submit a clear screenshot or screen recording showing the issue.

  • Allow our support team to help via remote tools like TeamViewer or AnyDesk, if needed.

Note: If the issue is caused by incorrect setup, hosting limitations, or lack of technical knowledge, we do not guarantee refunds.


Non-Refundable Conditions

Due to the nature of digital products, all sales on WPFixs.com are generally non-refundable. However, in special cases, we may offer a refund or a similar replacement product at our discretion.

Refunds will not be granted in the following cases:

  • Change of mind or accidental purchases.

  • Lack of technical knowledge or inability to use the product.

  • Asking for refunds after product downloads.

  • Product removed from the website after your purchase.

  • Violation of our fair usage or terms of service.


Support & Help

For technical issues or assistance:

  • Visit our FAQ section for common troubleshooting steps.

  • Contact our support team via our support form or email.


Agreement

By purchasing from WPFixs.com, you acknowledge and agree to this privacy and refund policy. We value your trust and strive to deliver secure, reliable, and high-quality digital services.