Why Hire Us?
There are thousands of companies out there that will offer to boost the speed your website operates at, but we know that many of these so-called SEO or WordPress performance experts are unable to provide you with what really matters: Results.
If you’re looking to boost your website, then it all starts with making sure that it works great for both website visitors and for the people behind the scenes.
How many times have you given up on a website just because of the loading time? How many times have you chosen one website over another just because one website takes too long to load or makes your browser crash? This could be what’s standing in the way of driving traffic to your website.
If your website performance is too slow on either the front page or the back-end, then you’ll need to get in the services of some real experts who can take a proper look at your website under a magnifying glass, diagnose any problems that’s standing in the way of optimal performance – and, of course, know what to do to fix these issues.
Here’s more about the services we offer and how we can help your website to perform faster and work better than ever before.
As little as 5-10 seconds can hurt your business.
In most cases, website owners report that they’re sure their website’s traffic could be doing better than it’s doing right now – and that’s the whole point of marketing your business and website in the first place. Businesses want to improve.
Have you thought about what it could be that’s holding your business back? Slow loading time could be what’s holding a lot of customers back – how many times have you turned back or gone to another website after the website that you were trying to access just took too long to load?
The information age expects everything to be instant. Click, click, done.
It’s not that far of a leap to think that a delay of as little as 5 to 10 seconds when loading could seriously harm your business – and keep thousands of visitors from accessing your website.
We offer real customer results.
There are many companies out there that promise you results – but when it comes down to it, they can’t deliver the results they promised.
We offer real, reliable customer results, and we’ve worked with thousands of websites just like yours to ensure that they’re running at the best levels possible.
If something doesn’t work the way it should afterwards, we even offer around the clock customer support, because we believe in actually helping our clients beyond just optimizing their website and offering them all the fancy stuff.
Our customers are always happy by the end of it – and if they aren’t, then we’ll do what we can to fix their website’s issues.
We offer real customer results – and customer satisfaction no matter what.
We assess your website’s issues first.
We use our range of expert tools to assess your website first.
Doing it this way means that we’ve got a clear, proper idea of what the issue is before we apply any fixes to your website.
Doing it this way also means that we might spot any additional issues along the way that you might not have even known about in the first place.
We work far more effectively than most similar companies on the market, and we can help your website work faster – and draw more traffic than you ever thought possible – just by fixing a few simple things.
We offer free speed tests.
The majority of website owners don’t even know that the problem with their website could be down to speed. All they see from their end is a steady decline in website traffic – and this leads to a vicious cycle that sees a website go lower and lower every week without owners knowing how to fix it.
See, that’s where we come in.
We don’t just diagnose issues with your website when you hire one of our experts; we also offer free speed tests for your website so that you can know exactly how your website is performing – and where you could be doing better.
This easy, free speed test can be done through our website – and you’ll have a better idea of what we can do for your website by improving your speed.
We even offer malware removal for your website.
There are millions of different pieces of malware and harmful software released every day, and thousands of these could be passing through your website every day and you wouldn’t even know it… But your clients will, and picking up malware from your website could discourage people from visiting again – it can even get you flagged in search engines and dropped as a search result entirely.
We also offer malware checking and removal services. We use only the most up to date virus checkers to give your website the all-clear, so you can know that your website – and your visitors – are safe from threats, viruses or hacks.
We have SEO experts on our team.
Search Engine Optimization is the new way to market, and your business is losing out if your website or blog isn’t making full use of the right keywords.
Many business and website owners are still very new to the idea of SEO and have no idea how they can improve their website this way; even people who know about SEO can sometimes find it tricky to draw keyword-based traffic to their website.
Turns out that’s also what we’re there for.
We can help you optimize the keywords on your website and find what works – and what doesn’t. Even if you aren’t sure just where the problem lies, our SEO experts can point you in the right direction and ensure that your website is getting seen in the top search results.
You can even hire a WordPress professional on our team.
WordPress was designed to be an easy, streamlined process to manage a blog – and it is, but it can still be tricky to manage, especially if you have to keep an entire library of content and widgets going at the same time.
This is where most website owners, businesses and bloggers could use a little help.
We do more than just optimize your website to work faster and better – we can also teach you how to get the most out of your WordPress account so that you can use your site better even after our initial job is done.
Our WordPress professionals have years of practical experience managing the platform, and they’re able to give advice on most WordPress-issues.
We know what matters.
Between our team of people, we have decades of experience with diagnosing and fixing common tech issues, and we know what really matters when it comes to making a website easy to use.
We can give you the right direction even when you aren’t sure just what your website needs – and at the end of it, you’ll be glad you asked.
Our WordPress experts can even undertake widget and theme design for WordPress if you decide that your website needs a completely new look.
We offer 1 to 2 second results.
And when we say one to two second results, we’re talking about the loading speed of your website.
The average loading speed for websites, especially when the majority of people are accessing your website with their phones, is around 10 seconds. For some mobile devices and slower computers, the loading time expected can be even longer.
We know that’s far too much time when you’re trying to capture someone’s attention in the online marketplace.
That’s why we focus on fast results: We’ll optimize your website to load faster and better than ever before, giving you and your website visitors more time to think about the important things – like the actual content on your website!
We work fast.
We live in the information age – and information is speeding past us at the literal speed of light. You wouldn’t want to miss a single second.
This is even true for your website, and we know that people don’t like downtime. You could lose a lot of business if your website is offline or listed as “under construction” for weeks at a time – so we work fast.
Once you get in touch with us, we’ll get back in touch with you in 48 hours or less – and as soon as we’ve got the go ahead from you, we’ll start working on diagnosing and fixing your website’s issues as soon as we can.
What We Do
One of the most frequent questions we receive is just what we’ll do to your website once you’ve hired us. To save time, we’ve just put the answers here!
Get in touch with us if you have noticed that your website traffic has been going down and you aren’t sure why, or if your website visitors have been complaining that your website is slow to load – or maybe doesn’t load at all.
Before starting with our optimization process, we recommend that users test their website with Pingdom first. The test is completely free, and it’ll take you less than 60 seconds. Do the test several times, and send the results of this test to us with your enquiry – this tells us a little more about what could be the problem with your website.
Once that’s done, here’s some more information about the steps that we follow in order to ensure your website is running at hyperspeed. All-in-all, most of the website issues that we fix can be broken down into these three easy steps.
1. DIAGNOSING THE ISSUE
First, we have to take a closer look at your website to diagnose just what’s causing the issue.
When you contact us, we do the best we can to gather as much information as possible so we can find the root cause. We might have to ask you a few questions about your website to establish a few things about how your website runs to help us find the problem.
When getting in touch, send us as much information about your website as you can – or as much as you know. At most, we’ll need to know just what platform is being used to run your website, and a little bit more about the server behind it.
When we fix your website, we’ll do most of our work through the WordPress Administrator panel. This can tell us a lot of information about the internal workings of your website that’ll help us do our job better.
2. FIXING THE ROOT CAUSE
Once we’ve diagnosed the problem behind what’s slowing your website down, we’ll make sure that we get it fixed fast.
When talking about websites that need to be fixed, time is crucial – and you can’t lose traffic or customers because your website was down.
Just how fast? We’ll ensure that your website’s issues are diagnosed within 48 hours or less. And, we’ll remain on standby to make sure that your website doesn’t experience any problems again.
If you have any issues with your website after we’ve taken a look at it, just get in touch with us and we’re happy to take another look.
3. SPEED TEST AND OPTIMAL IMPLEMENTATION OF CLOUDFLARE
Once we’re done fixing your website, we’ll do a proper speed test to make sure your website is in great working condition. The idea behind this is so that we can compare the before and after results of your website to make sure we did a good job.
We make sure we go the extra mile for customer satisfaction – because we like websites that work well.
We’ll also implement Cloudflare for you as an optional extra. This can make managing your website much easier for you in the long run – and we’re happy to explain just what to click where if you’ve never worked with Cloudflare or any optimization widgets for WordPress before.
The Services We Offer
We’re more than just a one trick pony.
Other than speed optimisation for your website, we offer a whole range of services that can improve the way traffic is drawn to your site.
We have Professional WordPress Experts, Trained SEO Experts, WordPress and Theme Developers who can get your website on track.
We also offer PSD to WordPress Conversions, Malware Removal for Websites and WooCommerce Development Services for your business website.
If you want to know more about the services we offer and just how we can help you and your website perform better, drop us an email and we’ll get back to you as soon as we can.
We’ve helped thousands of customers get a better grip on their website – and we can help you manage yours.
Frequently Asked Questions
We receive a lot of questions through our mailbox, and some of them are just easier to answer here. Here’s a list of some of the most frequently asked questions that come our way. Let us know if there’s anything you’d like to know that’s not listed here and we’ll get in touch as soon as we can!
We understand that website owners usually do not have much inkling about what goes behind creating and working of a website. WordPress is the most popular means of developing a website but any problems related to it will be difficult for you to solve. You have to take the help of the professionals. We provide you those services at a flat rate of $59 for unlimited supported. Whenever you face a problem with your WordPress website, just send us an email and we will take care of the rest. While you take care of your business, we take care of your website.
We are there round the clock to provide unconditional support to our clients. We usually complete client requests within 12 hours, Monday to Friday. However, if there is any requirement beyond our working/business hours, we go beyond it and serve our clients even if that means working over the weekend.
Our turnaround time is 12 hours. However, if the task is not completed within that time frame, it will be completed within the next 12 hours for sure. If a task is to be completed over the weekend, we will do it if it is very urgent.
By small tasks we mean all those tasks that can be completed within half an hour. Anything that needs time and services beyond that would be categorized as a complex task and outside our scope of services. In such cases, you will have to take the services of a professional WordPress developer.
We are here to help you complete your small tasks. You can simply send your list of small tasks via an email and our team will help you out. However, we request you to send the tasks one at a time and in separate mails so that they are handled properly.
Sorry, our services are not for building new sites. We offer services to the existing websites only and that too related to the working of the website. However, if you require a few changes or a simple facelift, we can help. You can send in the details via an email and we will cater to your requirements.
We mostly deal with WordPress sites. However, if you have a website made on another platform such as blogger or wix and you want to migrate to WordPress, we can help.
No, we do not have any contract signing. You do not have to pay any setup or cancellation fees. You can take our monthly/annually service as per the plans that you choose and you will be billed accordingly.
Yes! Our web designers can do more than just WordPress websites. Get in touch with us if you want to find out how we can fix your website.
Never! Any information you share with us, from your email address through to your WordPress logins are kept completely confidential and won’t ever be shared by any third-party companies for advertising purposes – we give you our safety guarantee that your information, even sensitive business information, remains safe.
In most cases, we can do the same thing for a range of servers than we can for your personal computer at home – so feel free to contact us if you happen to have several different servers that you would like optimized, and the same is true if you just need your website looked at. We do both!
To name just some of the problems we can’t fix:
- Windows Servers
These days, most servers run on Linux – or some kind of Unix-based operating system. There are still many servers that run on Windows, and if you’re having trouble with your server now, odds are that that’s your problem: Windows just wasn’t built to host servers, and Windows server users are often plagued by problems that could just be fixed by making the switch over to Unix-based options.
If that’s your issue, try that easy fix first, then get back to us if you’re still experiencing trouble.
- Complex Multiserver Setups on WordPress
Multiserver setups through WordPress are another thing that are often plagued with problems – and sometimes these are too intricate to even start getting a handle on. If you’re experiencing problems with a setup like this, consider switching to a simpler setup – odds are that this can solve the majority of the problems you’ve been having.
- VPS with Issues
If your VPS or service provider already has a long list of issues associated with it, then we’re almost willing to bet that these issues will carry straight over to your website. If other clients are complaining about the same VPS, then it might be a problem that’s beyond our scope to fix and your best bet is to take it up with the VPS or service provider themselves.
- IT Department Hosting
Many IT departments choose to do their own hosting – and that’s fine. But this also puts a job outside of our scope, as most company IT departments are signed to troubleshoot their own systems – and it’s far outside the realm of WordPress hosting or design, so we generally pass these on to some of our affiliates who might be able to help.
- Downright Bad Design
Want to guess one of the most common issues with bad or slow websites? Bad design. If this is the case, then it’s going to take a complete overhaul from the ground up to get your website up and running again – and optimization of your website and a theme design might not cut it. If this is your website’s problem, we’d suggest hiring a web developer who can take your website from the ground up – and we’re happy to take it from there if your website should ever need any speeding up.